Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide when creating an account (name, email, password) and usage data related to your contract analyses (findings, risk scores, metadata). We do not collect or store the original documents you upload.
2. Document Handling
Uploaded documents are processed in memory and immediately discarded after analysis. Only the structured analysis results are stored. Original documents are never written to disk, stored in databases, or transmitted to third parties.
3. How We Use Your Information
Account information is used to provide and maintain your TriageCounsel account, process payments, and communicate service updates. Analysis metadata is used solely to display your contract review history and results.
4. AI and Data Training
Your documents and analysis results are never used to train AI models. The LLM explanation layer receives only extracted clause snippets necessary to generate plain-language explanations.
5. Data Security
All data in transit is encrypted with 256-bit TLS. Passwords are hashed using PBKDF2 with per-user salts. Sessions are managed with HttpOnly cookies.
6. Data Retention and Deletion
Analysis records are retained while your account is active. You can delete individual contract records at any time. When you delete your account, all associated data is permanently removed.
7. Third-Party Services
We use Stripe for payment processing. Stripe receives only the payment information necessary to process your subscription. We do not share document content or analysis results with any third party.
8. Contact
For privacy-related questions, contact us at our contact page.